Jeffrey Mills

Jeffrey Mills

Jeffrey Mills

Vice President, Administration and Technology Consulting Practice Leader

Jeff is a Vice President, Senior Consultant and Administration and Technology Consulting Practice Leader, based in the Chicago office. In his role as Practice Leader, Jeff is responsible for helping the ATC practice provide a wide variety of services to public sector and multiemployer clients. These services help clients create operational efficiencies, improve member services, reduce administrative costs and compliance, and increase internal controls.

Jeff has more than 20 years of experience in providing operational and technology consulting to retirement, benefits and health and welfare organizations. Over the course of his career, he has consulted to over 30 public pension and benefit plans at both the state and local levels, and as a result, he is highly knowledgeable in benefits administration process and technology best practices.

Jeff has guided organizations through major pension administration system implementations. Most engagements have included assessing an organization’s technology needs, followed by the selection, evaluation and implementation of benefits administration systems and supporting technology. Roles during implementation have included Project Manager, Project Oversight or Independent Verification and Validation, Risk Manager or Quality Assurance Director. He has worked from project initiation to project closure on numerous multi-year benefit system implementations, with five different benefit administration software providers.

He is experienced in assessing and analyzing situations and developing approaches – and delivering meaningful recommendations that are understandable and actionable by technical, operational and executive staff.

Before joining Segal, Jeff was the Managing Director of LRWL Inc. He had more than 17 years of experience with LRWL, participating in or leading projects that involved all LRWL service offerings to public benefit systems including project feasibility studies, project management and oversight for benefit administration systems, business process reengineering and organizational studies.

Before LRWL, Jeff worked at Calibre CPA (formerly Thomas Havey LLP) Management Consulting Services, supporting Taft-Hartley/multiemployer clients with their technology needs in retirement, health, welfare and benefits areas. He also was a certified implementer of multiple financial systems: Dynamics and Blackbaud accounting for non-profits.

Jeff earned a BS in Economics from Missouri State University and a MS in Technology Management – Project Management Program from the University of Maryland. He is a Project Management Professional (PMP) and is a member of the Southwest Missouri Chapter of the Project Management Institute.

Jeff's presentations include:

  • “How to Protect the Plan and Members,” National Conference on Public Employee Retirement Systems (NCPERS) Chief Officers Summit, June 2022
  • “What to Do After a Breach Occurs,” NCPERS Chief Officers Summit, June 2022
  • “Cyber Security - Assurance Activities for Insider and Third-Party Partner Risks,” State Association of County Retirement Systems (SACRS) Spring Conference, May 2022
  • “Project Management Principles - Employer Reporting Projects,” Public Pension Financial Forum (P2F2) Annual Conference, October 2021
  • “Ensuring Quality in IT Projects,” California Association of Public Retirement Systems (CalPRS) IT Round Table, San Jose, CA, Spring 2019
  • "Keeping the Ship off the Rocks,” Managing and Employer Reporting Rollout, P2F2 Annual Conference, Savanah, GA, October 2018

Read insights from Jeffrey

  • August 28, 2024

    Mitigating Evolving Risks with Cyber Liability Insurance

    With constant signs of cyber risks increasing, organizations need to move quickly to protect the private information of millions of plan participants.

    Topics covered: Insurance, Cybersecurity consulting, Multiemployer Plans, Public Sector, Healthcare Industry, Higher Education, Architecture Engineering & Construction, ATC, Cyber Advisor, Cybersecurity Awareness Month

    Read full insight

  • May 7, 2024

    Changing Pension Administration? Create a Realistic Schedule

    Introducing a new pension administration solution (PAS) might take longer than you think. Get 5 tips for creating a realistic schedule.

    Topics covered: ATC, Benefits Technology, Technology, Retirement, Benefits Administration, Public Sector

    Read full insight

Contact Jeffrey

The information you provide will not be shared with anyone outside Segal.

Jeffrey Mills

Jeffrey Mills

Jeffrey Mills

Vice President, Administration and Technology Consulting Practice Leader

Jeff is a Vice President, Senior Consultant and Administration and Technology Consulting Practice Leader, based in the Chicago office. In his role as Practice Leader, Jeff is responsible for helping the ATC practice provide a wide variety of services to public sector and multiemployer clients. These services help clients create operational efficiencies, improve member services, reduce administrative costs and compliance, and increase internal controls.

Jeff has more than 20 years of experience in providing operational and technology consulting to retirement, benefits and health and welfare organizations. Over the course of his career, he has consulted to over 30 public pension and benefit plans at both the state and local levels, and as a result, he is highly knowledgeable in benefits administration process and technology best practices.

Jeff has guided organizations through major pension administration system implementations. Most engagements have included assessing an organization’s technology needs, followed by the selection, evaluation and implementation of benefits administration systems and supporting technology. Roles during implementation have included Project Manager, Project Oversight or Independent Verification and Validation, Risk Manager or Quality Assurance Director. He has worked from project initiation to project closure on numerous multi-year benefit system implementations, with five different benefit administration software providers.

He is experienced in assessing and analyzing situations and developing approaches – and delivering meaningful recommendations that are understandable and actionable by technical, operational and executive staff.

Before joining Segal, Jeff was the Managing Director of LRWL Inc. He had more than 17 years of experience with LRWL, participating in or leading projects that involved all LRWL service offerings to public benefit systems including project feasibility studies, project management and oversight for benefit administration systems, business process reengineering and organizational studies.

Before LRWL, Jeff worked at Calibre CPA (formerly Thomas Havey LLP) Management Consulting Services, supporting Taft-Hartley/multiemployer clients with their technology needs in retirement, health, welfare and benefits areas. He also was a certified implementer of multiple financial systems: Dynamics and Blackbaud accounting for non-profits.

Jeff earned a BS in Economics from Missouri State University and a MS in Technology Management – Project Management Program from the University of Maryland. He is a Project Management Professional (PMP) and is a member of the Southwest Missouri Chapter of the Project Management Institute.

Jeff's presentations include:

  • “How to Protect the Plan and Members,” National Conference on Public Employee Retirement Systems (NCPERS) Chief Officers Summit, June 2022
  • “What to Do After a Breach Occurs,” NCPERS Chief Officers Summit, June 2022
  • “Cyber Security - Assurance Activities for Insider and Third-Party Partner Risks,” State Association of County Retirement Systems (SACRS) Spring Conference, May 2022
  • “Project Management Principles - Employer Reporting Projects,” Public Pension Financial Forum (P2F2) Annual Conference, October 2021
  • “Ensuring Quality in IT Projects,” California Association of Public Retirement Systems (CalPRS) IT Round Table, San Jose, CA, Spring 2019
  • "Keeping the Ship off the Rocks,” Managing and Employer Reporting Rollout, P2F2 Annual Conference, Savanah, GA, October 2018

Read insights from Jeffrey

  • August 28, 2024

    Mitigating Evolving Risks with Cyber Liability Insurance

    With constant signs of cyber risks increasing, organizations need to move quickly to protect the private information of millions of plan participants.

    Topics covered: Insurance, Cybersecurity consulting, Multiemployer Plans, Public Sector, Healthcare Industry, Higher Education, Architecture Engineering & Construction, ATC, Cyber Advisor, Cybersecurity Awareness Month

    Read full insight

  • May 7, 2024

    Changing Pension Administration? Create a Realistic Schedule

    Introducing a new pension administration solution (PAS) might take longer than you think. Get 5 tips for creating a realistic schedule.

    Topics covered: ATC, Benefits Technology, Technology, Retirement, Benefits Administration, Public Sector

    Read full insight

Contact Jeffrey

The information you provide will not be shared with anyone outside Segal.

Jeffrey Mills

Vice President, Administration and Technology Consulting Practice Leader

Jeffrey Mills

Contact Jeffrey

The information you provide will not be shared with anyone outside Segal.

Jeff is a Vice President, Senior Consultant and Administration and Technology Consulting Practice Leader, based in the Chicago office. In his role as Practice Leader, Jeff is responsible for helping the ATC practice provide a wide variety of services to public sector and multiemployer clients. These services help clients create operational efficiencies, improve member services, reduce administrative costs and compliance, and increase internal controls.

Jeff has more than 20 years of experience in providing operational and technology consulting to retirement, benefits and health and welfare organizations. Over the course of his career, he has consulted to over 30 public pension and benefit plans at both the state and local levels, and as a result, he is highly knowledgeable in benefits administration process and technology best practices.

Jeff has guided organizations through major pension administration system implementations. Most engagements have included assessing an organization’s technology needs, followed by the selection, evaluation and implementation of benefits administration systems and supporting technology. Roles during implementation have included Project Manager, Project Oversight or Independent Verification and Validation, Risk Manager or Quality Assurance Director. He has worked from project initiation to project closure on numerous multi-year benefit system implementations, with five different benefit administration software providers.

He is experienced in assessing and analyzing situations and developing approaches – and delivering meaningful recommendations that are understandable and actionable by technical, operational and executive staff.

Before joining Segal, Jeff was the Managing Director of LRWL Inc. He had more than 17 years of experience with LRWL, participating in or leading projects that involved all LRWL service offerings to public benefit systems including project feasibility studies, project management and oversight for benefit administration systems, business process reengineering and organizational studies.

Before LRWL, Jeff worked at Calibre CPA (formerly Thomas Havey LLP) Management Consulting Services, supporting Taft-Hartley/multiemployer clients with their technology needs in retirement, health, welfare and benefits areas. He also was a certified implementer of multiple financial systems: Dynamics and Blackbaud accounting for non-profits.

Jeff earned a BS in Economics from Missouri State University and a MS in Technology Management – Project Management Program from the University of Maryland. He is a Project Management Professional (PMP) and is a member of the Southwest Missouri Chapter of the Project Management Institute.

Jeff's presentations include:

  • “How to Protect the Plan and Members,” National Conference on Public Employee Retirement Systems (NCPERS) Chief Officers Summit, June 2022
  • “What to Do After a Breach Occurs,” NCPERS Chief Officers Summit, June 2022
  • “Cyber Security - Assurance Activities for Insider and Third-Party Partner Risks,” State Association of County Retirement Systems (SACRS) Spring Conference, May 2022
  • “Project Management Principles - Employer Reporting Projects,” Public Pension Financial Forum (P2F2) Annual Conference, October 2021
  • “Ensuring Quality in IT Projects,” California Association of Public Retirement Systems (CalPRS) IT Round Table, San Jose, CA, Spring 2019
  • "Keeping the Ship off the Rocks,” Managing and Employer Reporting Rollout, P2F2 Annual Conference, Savanah, GA, October 2018

Read insights from Jeffrey

  • August 28, 2024

    Mitigating Evolving Risks with Cyber Liability Insurance

    With constant signs of cyber risks increasing, organizations need to move quickly to protect the private information of millions of plan participants.

    Topics covered: Insurance, Cybersecurity consulting, Multiemployer Plans, Public Sector, Healthcare Industry, Higher Education, Architecture Engineering & Construction, ATC, Cyber Advisor, Cybersecurity Awareness Month

    Read full insight

  • May 7, 2024

    Changing Pension Administration? Create a Realistic Schedule

    Introducing a new pension administration solution (PAS) might take longer than you think. Get 5 tips for creating a realistic schedule.

    Topics covered: ATC, Benefits Technology, Technology, Retirement, Benefits Administration, Public Sector

    Read full insight

Jeffrey Mills

Vice President, Administration and Technology Consulting Practice Leader

Jeffrey Mills

Contact Jeffrey

The information you provide will not be shared with anyone outside Segal.

Jeff is a Vice President, Senior Consultant and Administration and Technology Consulting Practice Leader, based in the Chicago office. In his role as Practice Leader, Jeff is responsible for helping the ATC practice provide a wide variety of services to public sector and multiemployer clients. These services help clients create operational efficiencies, improve member services, reduce administrative costs and compliance, and increase internal controls.

Jeff has more than 20 years of experience in providing operational and technology consulting to retirement, benefits and health and welfare organizations. Over the course of his career, he has consulted to over 30 public pension and benefit plans at both the state and local levels, and as a result, he is highly knowledgeable in benefits administration process and technology best practices.

Jeff has guided organizations through major pension administration system implementations. Most engagements have included assessing an organization’s technology needs, followed by the selection, evaluation and implementation of benefits administration systems and supporting technology. Roles during implementation have included Project Manager, Project Oversight or Independent Verification and Validation, Risk Manager or Quality Assurance Director. He has worked from project initiation to project closure on numerous multi-year benefit system implementations, with five different benefit administration software providers.

He is experienced in assessing and analyzing situations and developing approaches – and delivering meaningful recommendations that are understandable and actionable by technical, operational and executive staff.

Before joining Segal, Jeff was the Managing Director of LRWL Inc. He had more than 17 years of experience with LRWL, participating in or leading projects that involved all LRWL service offerings to public benefit systems including project feasibility studies, project management and oversight for benefit administration systems, business process reengineering and organizational studies.

Before LRWL, Jeff worked at Calibre CPA (formerly Thomas Havey LLP) Management Consulting Services, supporting Taft-Hartley/multiemployer clients with their technology needs in retirement, health, welfare and benefits areas. He also was a certified implementer of multiple financial systems: Dynamics and Blackbaud accounting for non-profits.

Jeff earned a BS in Economics from Missouri State University and a MS in Technology Management – Project Management Program from the University of Maryland. He is a Project Management Professional (PMP) and is a member of the Southwest Missouri Chapter of the Project Management Institute.

Jeff's presentations include:

  • “How to Protect the Plan and Members,” National Conference on Public Employee Retirement Systems (NCPERS) Chief Officers Summit, June 2022
  • “What to Do After a Breach Occurs,” NCPERS Chief Officers Summit, June 2022
  • “Cyber Security - Assurance Activities for Insider and Third-Party Partner Risks,” State Association of County Retirement Systems (SACRS) Spring Conference, May 2022
  • “Project Management Principles - Employer Reporting Projects,” Public Pension Financial Forum (P2F2) Annual Conference, October 2021
  • “Ensuring Quality in IT Projects,” California Association of Public Retirement Systems (CalPRS) IT Round Table, San Jose, CA, Spring 2019
  • "Keeping the Ship off the Rocks,” Managing and Employer Reporting Rollout, P2F2 Annual Conference, Savanah, GA, October 2018

Read insights from Jeffrey

  • August 28, 2024

    Mitigating Evolving Risks with Cyber Liability Insurance

    With constant signs of cyber risks increasing, organizations need to move quickly to protect the private information of millions of plan participants.

    Topics covered: Insurance, Cybersecurity consulting, Multiemployer Plans, Public Sector, Healthcare Industry, Higher Education, Architecture Engineering & Construction, ATC, Cyber Advisor, Cybersecurity Awareness Month

    Read full insight

  • May 7, 2024

    Changing Pension Administration? Create a Realistic Schedule

    Introducing a new pension administration solution (PAS) might take longer than you think. Get 5 tips for creating a realistic schedule.

    Topics covered: ATC, Benefits Technology, Technology, Retirement, Benefits Administration, Public Sector

    Read full insight

Jeffrey Mills

Jeffrey Mills

Vice President, Administration and Technology Consulting Practice Leader

Contact Jeffrey

The information you provide will not be shared with anyone outside Segal.

Jeff is a Vice President, Senior Consultant and Administration and Technology Consulting Practice Leader, based in the Chicago office. In his role as Practice Leader, Jeff is responsible for helping the ATC practice provide a wide variety of services to public sector and multiemployer clients. These services help clients create operational efficiencies, improve member services, reduce administrative costs and compliance, and increase internal controls.

Jeff has more than 20 years of experience in providing operational and technology consulting to retirement, benefits and health and welfare organizations. Over the course of his career, he has consulted to over 30 public pension and benefit plans at both the state and local levels, and as a result, he is highly knowledgeable in benefits administration process and technology best practices.

Jeff has guided organizations through major pension administration system implementations. Most engagements have included assessing an organization’s technology needs, followed by the selection, evaluation and implementation of benefits administration systems and supporting technology. Roles during implementation have included Project Manager, Project Oversight or Independent Verification and Validation, Risk Manager or Quality Assurance Director. He has worked from project initiation to project closure on numerous multi-year benefit system implementations, with five different benefit administration software providers.

He is experienced in assessing and analyzing situations and developing approaches – and delivering meaningful recommendations that are understandable and actionable by technical, operational and executive staff.

Before joining Segal, Jeff was the Managing Director of LRWL Inc. He had more than 17 years of experience with LRWL, participating in or leading projects that involved all LRWL service offerings to public benefit systems including project feasibility studies, project management and oversight for benefit administration systems, business process reengineering and organizational studies.

Before LRWL, Jeff worked at Calibre CPA (formerly Thomas Havey LLP) Management Consulting Services, supporting Taft-Hartley/multiemployer clients with their technology needs in retirement, health, welfare and benefits areas. He also was a certified implementer of multiple financial systems: Dynamics and Blackbaud accounting for non-profits.

Jeff earned a BS in Economics from Missouri State University and a MS in Technology Management – Project Management Program from the University of Maryland. He is a Project Management Professional (PMP) and is a member of the Southwest Missouri Chapter of the Project Management Institute.

Jeff's presentations include:

  • “How to Protect the Plan and Members,” National Conference on Public Employee Retirement Systems (NCPERS) Chief Officers Summit, June 2022
  • “What to Do After a Breach Occurs,” NCPERS Chief Officers Summit, June 2022
  • “Cyber Security - Assurance Activities for Insider and Third-Party Partner Risks,” State Association of County Retirement Systems (SACRS) Spring Conference, May 2022
  • “Project Management Principles - Employer Reporting Projects,” Public Pension Financial Forum (P2F2) Annual Conference, October 2021
  • “Ensuring Quality in IT Projects,” California Association of Public Retirement Systems (CalPRS) IT Round Table, San Jose, CA, Spring 2019
  • "Keeping the Ship off the Rocks,” Managing and Employer Reporting Rollout, P2F2 Annual Conference, Savanah, GA, October 2018

Read insights from Jeffrey

  • August 28, 2024

    Mitigating Evolving Risks with Cyber Liability Insurance

    With constant signs of cyber risks increasing, organizations need to move quickly to protect the private information of millions of plan participants.

    Topics covered: Insurance, Cybersecurity consulting, Multiemployer Plans, Public Sector, Healthcare Industry, Higher Education, Architecture Engineering & Construction, ATC, Cyber Advisor, Cybersecurity Awareness Month

    Read full insight

  • May 7, 2024

    Changing Pension Administration? Create a Realistic Schedule

    Introducing a new pension administration solution (PAS) might take longer than you think. Get 5 tips for creating a realistic schedule.

    Topics covered: ATC, Benefits Technology, Technology, Retirement, Benefits Administration, Public Sector

    Read full insight