Karen Chavez

Karen Chavez

Karen Chavez

Consultant, Administration & Technology Consulting

Karen is a consultant in Segal’s Administration and Technology Consulting (ATC) practice, affiliated with Segal’s Portland office. She has 30 years of public sector experience and more than 22 years’ experience focused on pension and health benefits administration. Her experience includes business process design and reengineering, as well as quality assurance, risk management, negotiations, database management, RFP development, program design, project management and implementation, change management, human resource management and DEI benchmarking. She has worked closely with participants, staff, employers, governing boards, senior management, union leadership, and industry organizations providing administrative reviews, strategic plans, communications and organizational evaluations and solutions.

Prior to joining Segal, Karen was the administrator of the Oregon Public Employees Retirement System (PERS) Retiree Health Insurance Program. Previously she was the Human Resources Director, administered the Diversity, Equity and Inclusion program and held a variety of positions in the pension program including in Membership and Employer Relations, IT and central administration.

Karen received her BS cum laude in Psychology from the University of Oregon (Eugene, OR) and her MPA from Lewis & Clark College (Portland, OR).

Karen's publications/speeches:

  • "Change Management and Communication Strategies," IFEBP – Certification of Achievement in Public Plan Policy (CAPPP) Program, Instructor, Boston, MA, August 2024
  • "Building Organizational Resilience to Ensure Successful Change Management," PERSist Magazine, Summer 2024 ed.
  • "Keeping the Stream Clean," CEM Global Pension Administration Conference, Portland, OR, May 2014

Read insights from Karen

  • August 20, 2024

    Organizational Resilience Leads to Change Management Success

    Learn 4 steps to building organizational resiliency, helping public sector retirement plans better anticipate, prepare, respond and adapt to change.

    Topics covered: Organizational Effectiveness, Technology, Multiemployer Plans, Public Sector, Healthcare Industry, Higher Education, ATC, Corporate, Health, Architecture Engineering & Construction

    Read full insight

Contact Karen

The information you provide will not be shared with anyone outside Segal.

Karen Chavez

Karen Chavez

Karen Chavez

Consultant, Administration & Technology Consulting

Karen is a consultant in Segal’s Administration and Technology Consulting (ATC) practice, affiliated with Segal’s Portland office. She has 30 years of public sector experience and more than 22 years’ experience focused on pension and health benefits administration. Her experience includes business process design and reengineering, as well as quality assurance, risk management, negotiations, database management, RFP development, program design, project management and implementation, change management, human resource management and DEI benchmarking. She has worked closely with participants, staff, employers, governing boards, senior management, union leadership, and industry organizations providing administrative reviews, strategic plans, communications and organizational evaluations and solutions.

Prior to joining Segal, Karen was the administrator of the Oregon Public Employees Retirement System (PERS) Retiree Health Insurance Program. Previously she was the Human Resources Director, administered the Diversity, Equity and Inclusion program and held a variety of positions in the pension program including in Membership and Employer Relations, IT and central administration.

Karen received her BS cum laude in Psychology from the University of Oregon (Eugene, OR) and her MPA from Lewis & Clark College (Portland, OR).

Karen's publications/speeches:

  • "Change Management and Communication Strategies," IFEBP – Certification of Achievement in Public Plan Policy (CAPPP) Program, Instructor, Boston, MA, August 2024
  • "Building Organizational Resilience to Ensure Successful Change Management," PERSist Magazine, Summer 2024 ed.
  • "Keeping the Stream Clean," CEM Global Pension Administration Conference, Portland, OR, May 2014

Read insights from Karen

  • August 20, 2024

    Organizational Resilience Leads to Change Management Success

    Learn 4 steps to building organizational resiliency, helping public sector retirement plans better anticipate, prepare, respond and adapt to change.

    Topics covered: Organizational Effectiveness, Technology, Multiemployer Plans, Public Sector, Healthcare Industry, Higher Education, ATC, Corporate, Health, Architecture Engineering & Construction

    Read full insight

Contact Karen

The information you provide will not be shared with anyone outside Segal.

Karen Chavez

Consultant, Administration & Technology Consulting

Karen Chavez

Contact Karen

The information you provide will not be shared with anyone outside Segal.

Karen is a consultant in Segal’s Administration and Technology Consulting (ATC) practice, affiliated with Segal’s Portland office. She has 30 years of public sector experience and more than 22 years’ experience focused on pension and health benefits administration. Her experience includes business process design and reengineering, as well as quality assurance, risk management, negotiations, database management, RFP development, program design, project management and implementation, change management, human resource management and DEI benchmarking. She has worked closely with participants, staff, employers, governing boards, senior management, union leadership, and industry organizations providing administrative reviews, strategic plans, communications and organizational evaluations and solutions.

Prior to joining Segal, Karen was the administrator of the Oregon Public Employees Retirement System (PERS) Retiree Health Insurance Program. Previously she was the Human Resources Director, administered the Diversity, Equity and Inclusion program and held a variety of positions in the pension program including in Membership and Employer Relations, IT and central administration.

Karen received her BS cum laude in Psychology from the University of Oregon (Eugene, OR) and her MPA from Lewis & Clark College (Portland, OR).

Karen's publications/speeches:

  • "Change Management and Communication Strategies," IFEBP – Certification of Achievement in Public Plan Policy (CAPPP) Program, Instructor, Boston, MA, August 2024
  • "Building Organizational Resilience to Ensure Successful Change Management," PERSist Magazine, Summer 2024 ed.
  • "Keeping the Stream Clean," CEM Global Pension Administration Conference, Portland, OR, May 2014

Read insights from Karen

  • August 20, 2024

    Organizational Resilience Leads to Change Management Success

    Learn 4 steps to building organizational resiliency, helping public sector retirement plans better anticipate, prepare, respond and adapt to change.

    Topics covered: Organizational Effectiveness, Technology, Multiemployer Plans, Public Sector, Healthcare Industry, Higher Education, ATC, Corporate, Health, Architecture Engineering & Construction

    Read full insight

Karen Chavez

Consultant, Administration & Technology Consulting

Karen Chavez

Contact Karen

The information you provide will not be shared with anyone outside Segal.

Karen is a consultant in Segal’s Administration and Technology Consulting (ATC) practice, affiliated with Segal’s Portland office. She has 30 years of public sector experience and more than 22 years’ experience focused on pension and health benefits administration. Her experience includes business process design and reengineering, as well as quality assurance, risk management, negotiations, database management, RFP development, program design, project management and implementation, change management, human resource management and DEI benchmarking. She has worked closely with participants, staff, employers, governing boards, senior management, union leadership, and industry organizations providing administrative reviews, strategic plans, communications and organizational evaluations and solutions.

Prior to joining Segal, Karen was the administrator of the Oregon Public Employees Retirement System (PERS) Retiree Health Insurance Program. Previously she was the Human Resources Director, administered the Diversity, Equity and Inclusion program and held a variety of positions in the pension program including in Membership and Employer Relations, IT and central administration.

Karen received her BS cum laude in Psychology from the University of Oregon (Eugene, OR) and her MPA from Lewis & Clark College (Portland, OR).

Karen's publications/speeches:

  • "Change Management and Communication Strategies," IFEBP – Certification of Achievement in Public Plan Policy (CAPPP) Program, Instructor, Boston, MA, August 2024
  • "Building Organizational Resilience to Ensure Successful Change Management," PERSist Magazine, Summer 2024 ed.
  • "Keeping the Stream Clean," CEM Global Pension Administration Conference, Portland, OR, May 2014

Read insights from Karen

  • August 20, 2024

    Organizational Resilience Leads to Change Management Success

    Learn 4 steps to building organizational resiliency, helping public sector retirement plans better anticipate, prepare, respond and adapt to change.

    Topics covered: Organizational Effectiveness, Technology, Multiemployer Plans, Public Sector, Healthcare Industry, Higher Education, ATC, Corporate, Health, Architecture Engineering & Construction

    Read full insight

Karen Chavez

Karen Chavez

Consultant, Administration & Technology Consulting

Contact Karen

The information you provide will not be shared with anyone outside Segal.

Karen is a consultant in Segal’s Administration and Technology Consulting (ATC) practice, affiliated with Segal’s Portland office. She has 30 years of public sector experience and more than 22 years’ experience focused on pension and health benefits administration. Her experience includes business process design and reengineering, as well as quality assurance, risk management, negotiations, database management, RFP development, program design, project management and implementation, change management, human resource management and DEI benchmarking. She has worked closely with participants, staff, employers, governing boards, senior management, union leadership, and industry organizations providing administrative reviews, strategic plans, communications and organizational evaluations and solutions.

Prior to joining Segal, Karen was the administrator of the Oregon Public Employees Retirement System (PERS) Retiree Health Insurance Program. Previously she was the Human Resources Director, administered the Diversity, Equity and Inclusion program and held a variety of positions in the pension program including in Membership and Employer Relations, IT and central administration.

Karen received her BS cum laude in Psychology from the University of Oregon (Eugene, OR) and her MPA from Lewis & Clark College (Portland, OR).

Karen's publications/speeches:

  • "Change Management and Communication Strategies," IFEBP – Certification of Achievement in Public Plan Policy (CAPPP) Program, Instructor, Boston, MA, August 2024
  • "Building Organizational Resilience to Ensure Successful Change Management," PERSist Magazine, Summer 2024 ed.
  • "Keeping the Stream Clean," CEM Global Pension Administration Conference, Portland, OR, May 2014

Read insights from Karen

  • August 20, 2024

    Organizational Resilience Leads to Change Management Success

    Learn 4 steps to building organizational resiliency, helping public sector retirement plans better anticipate, prepare, respond and adapt to change.

    Topics covered: Organizational Effectiveness, Technology, Multiemployer Plans, Public Sector, Healthcare Industry, Higher Education, ATC, Corporate, Health, Architecture Engineering & Construction

    Read full insight